Who we are

We have come from humble beginnings as an operator of communication sites and two-way radio networks. As one of Australia’s first true ‘managed services’ providers, we started our corporate life serving demanding government and enterprise organisations.

Vertel is an Australian-owned and operated telecommunications carrier and ICT managed services provider with a vision to enable smarter, healthier and safer Australian communities through excellence in innovation, delivery and support of our services.

Headquartered in Alexandria, NSW with an Australia-wide service delivery capability, Vertel has supported Australian government and corporate sector clients for longer than 40 years.

Vertel was originally one of Australia’s market-leading managed radio services providers. We pivoted to become a market leader in the provision of high-capacity, highly reliable wireless and hybrid fibre telecommunications services (including, more recently, nbn) with a focus on meeting critical communications needs for customers, particularly in rural and remote Australia.

Vertel’s service offerings provide a complementary range of network-centric managed services. These include cloud services (IaaS), software-defined wide area networking (SD-WAN) and managed router services (MRS), managed networks (WAN and LAN), managed voice and security services.

As network services experts with a focus on the end-to-end performance of customer services, Vertel excels in responsive 24x7 service and support for our growing base of customers whether in rural and remote regions or in metropolitan areas.

As both a carrier and a managed services provider, we provide flexible, responsive and adaptable insights into critical networking and cloud services issues confronting businesses today.


Who we do it for

Vertel provides services for some of Australia’s most essential services providers including government organisations running the nation’s airports, critical state government hospitals, ambulances and police.

In addition, we have strong representation in primary and secondary education, health, Australian holiday parks and hospitality, transport and logistics, construction and local government. We also serve a wide range of customers from other industry sectors.

As a telecommunications carrier, we also provide services to some of the world’s largest carriers and managed services providers as well as Australian Tier 1 and Tier 2 carriers.